External Complaints Policy

At Earth Active, we are committed to delivering high-quality, professional services and maintaining strong relationships with our clients, partners, suppliers, and wider stakeholders.

We take any concerns seriously and welcome feedback where our service, conduct, or communications may not have met expectations. Raising concerns helps us improve the way we work.

If you wish to make a complaint, please contact us by email at complaints@earth-active.com with the subject line External Complaint.
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